Customer Service

Shipping

Free standard Australia-wide shipping. Express shipping is available for $15.
International shipping is a flat rate of $25.

Orders are dispatched same day if ordered by 2pm. with delivery typically taking 3-4 business days.

Express Shipping: Available for $15, with delivery typically taking 1-2 business days.

Returns & exchanges

Change of Mind: Due to the nature of our products, we do not accept returns for change of mind.
Please review product descriptions and ingredients carefully before purchasing.

Damaged or Faulty Goods: If you receive a damaged or faulty item, contact us within 7 days of receipt.
Provide your order number and photos of the issue. We will arrange a replacement or refund as appropriate.

Exchanges: We do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

Other info

Order Changes: Once an order is placed, we are unable to modify or cancel it. Please ensure all details are correct before confirming your purchase.

International Shipping: Currently, we ship only within Australia.